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Fig. 01 · Answer

Is it cheaper to build your own software than to keep paying for SaaS?

CFOs and CTOs pricing an internal build against subscription fees.

The short answer

Sometimes - but rarely at the price the first spreadsheet shows. Practitioner consensus puts the true cost of owned software at a multiple of the naive build estimate once maintenance, dependency updates, and ownership staffing are priced over five years. AI-assisted development cut the cost of the first draft, not the cost of the years after it.

What informs this answer

Selected results from related operator-led engagements, by industry and scale:

  • Diagnostics priced flat - the recommendation carries no build upside

What to ask next

What costs do build-vs-buy spreadsheets usually miss?

Years two through five: maintenance and refresh, dependency and security updates, the salary of the named owner, and the risk cost of that owner leaving. The build is usually the cheap part.

Total Cost of Ownership →

Does the best-documented insourcing case show cost savings?

No - and that is the honest base rate. Norway's NAV brought 100+ systems in-house successfully, but peer-reviewed researchers could not find clear evidence of the projected savings. The benefits that materialized were ownership, speed, and quality.

What Klarna Actually Did →

Answered by Justin Leader · Human Renaissance · Updated 2026-04-30 · Research methodology

A panelled door ajar at night spilling warm lamplight across a herringbone floor, the corner of a worked desk visible through the gap.

Start here

Turn the answer into an operating plan

Turn the question into owners, cadence, and next actions. A 14-day diagnostic. No retainer until we agree on the work.