Business Continuity Plan
Also known as: BCP, Continuity Plan
Definition
A business continuity plan defines how a company sustains critical operations when systems, people, facilities, vendors, or data are disrupted. In technology companies, it should cover customer support, production systems, security incidents, finance operations, and executive escalation.
Continuity planning is not a compliance binder. It is an operating plan for the day something breaks.
In diligence, weak continuity planning usually signals undocumented dependencies and unclear ownership.
Related terms
- Implementation Risk — The risk that a project, integration, system rollout, or operating change fails to achieve the intended result.
- Key-Person Risk — Operational dependency on one founder, executive, salesperson, engineer, or delivery leader whose loss would materially impair performance.
- SOC 2 — A controls attestation for security, availability, confidentiality, processing integrity, and privacy. Often required for enterprise software sales and diligence.
Where this gets applied
- Process Documentation — Sales process, customer success playbooks, technical runbooks, financial close calendars, hiring rubrics.
- Project Recovery — Stalled programs unblocked. We've rescued $13M and $3M Fortune 500 initiatives in under 30 days.
- Compliance & Security — SOC 2, CMMC, FedRAMP, security baselines for post-acquisition standardization.