Fig. 01 · Glossary
DORA Metrics
Also known as DevOps Metrics, Software Delivery Metrics
Definition
DORA metrics measure software delivery performance through deployment frequency, lead time for changes, change failure rate, and time to restore service. In diligence and turnaround work, they translate engineering throughput and operational reliability into business risk.
DORA metrics matter because they connect engineering behavior to revenue risk. Slow lead time delays roadmap commitments. High change failure rate burns customer trust. Long restore times turn incidents into board issues.
The EBITDA-DevOps conversation starts when DORA metrics become dollars: customer-impacting incidents, delayed delivery, support load, and team attrition.
Human Renaissance glossary · operator-grade definitions · Research methodology
